Junior Property Manager
Abbotsford, BC, Canada
Full Time
Entry Level
We are seeking a motivated and organized Junior Property Manager to join our team on a full-time basis. This position will primarily support the management of single-family residential rental properties and will involve regular communication with property owners, tenants, contractors, and prospective renters.
The ideal candidate is professional, reliable, detail-oriented, and comfortable managing multiple properties and priorities at the same time. This is a hands-on role involving a combination of office administration, tenant relations, property inspections, leasing, and maintenance coordination.
Key Responsibilities
Schedule: Monday to Friday, with occasional after-hours or emergency assistance as required
Key Skills
The ideal candidate is professional, reliable, detail-oriented, and comfortable managing multiple properties and priorities at the same time. This is a hands-on role involving a combination of office administration, tenant relations, property inspections, leasing, and maintenance coordination.
Key Responsibilities
- Assist with the day-to-day management of a portfolio of single-family rental properties.
- Act as a point of contact for tenants and property owners regarding general inquiries, maintenance concerns, and property-related matters.
- Respond to tenant and owner emails and phone calls in a professional and timely manner.
- Conduct routine property inspections and prepare inspection reports with photos and recommendations.
- Conduct move-in and move-out inspections and complete required documentation.
- Coordinate property access for contractors, inspections, appraisals, and other services as required.
- Assist with advertising available rental properties and responding to rental inquiries.
- Schedule and conduct property showings for prospective tenants.
- Review rental applications, references, employment information, and supporting documentation.
- Assist with tenant screening and preparation of tenancy agreements.
- Coordinate tenant move-ins, including collection of deposits, required documents, and property information.
- Assist with tenant move-outs, inspections, deposit reconciliation, and preparation of properties for re-rental.
- Monitor rent payments and follow up on outstanding or late rent.
- Prepare and deliver tenancy notices and other correspondence when required.
- Maintain accurate records for tenants, owners, leases, inspections, maintenance, and property documentation.
- Communicate regularly with property owners regarding tenant matters, maintenance, vacancies, and the overall condition of their property.
- Monitor vacant properties and coordinate cleaning, repairs, landscaping, and other work required before re-renting.
- Assist with resolving tenant complaints and tenancy-related concerns professionally.
- Ensure properties are being maintained in accordance with tenancy agreements and company standards.
- Work with senior Property Managers on more complex tenancy, maintenance, or owner-related matters.
- Ensure applicable residential tenancy legislation, company policies, and procedures are followed.
- Assist with emergency maintenance situations and urgent tenant concerns when required.
- Perform other property management and administrative duties as assigned.
- Previous experience in property management, residential rentals, real estate, administration, or customer service is considered an asset.
- Strong written and verbal communication skills.
- Excellent organization and time-management skills.
- Ability to manage multiple properties, appointments, maintenance requests, and deadlines.
- Strong attention to detail and ability to maintain accurate documentation.
- Professional and confident when communicating with tenants, property owners, contractors, and prospective tenants.
- Strong problem-solving and conflict-resolution skills.
- Ability to work independently while also collaborating with the property management team.
- Comfortable conducting property inspections and travelling between properties.
- Proficiency with Microsoft Office, email, and general computer systems.
- Experience with property management software is considered an asset.
- Knowledge of residential tenancy legislation is considered an asset.
- Valid driver's licence and reliable vehicle required.
- Property management licensing, or willingness to obtain licensing where required, is considered an asset.
Schedule: Monday to Friday, with occasional after-hours or emergency assistance as required
Key Skills
- Tenant relations
- Owner communication
- Leasing and tenant screening
- Property inspections
- Maintenance coordination
- Rent collection and arrears follow-up
- Organization and time management
- Written correspondence and documentation
- Conflict resolution
- Contractor and vendor coordination
- Attention to detail
- Ability to work independently
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